Privacy Policy

Last updated April 5, 2026

This privacy notice for Aspen Kay Natural, Inc. ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

•       Visit our website at https://aspenkaynaturals.com/, or any website of ours that links to this privacy notice

•       Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@aspenkaynaturals.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice. You can find more details by using our table of contents below.

•       What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

•       Do we process any sensitive personal information? We do not process sensitive personal information.

•       Do we receive any information from third parties? We do not receive any information from third parties.

•       How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

•       In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

•       How do we keep your information safe? We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed 100% secure.

•       What are your rights? Depending on your geographic location, you may have certain rights regarding your personal information.

•       How do you exercise your rights? Visit https://aspenkaynaturals.com/pages/contact-us or contact us directly.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

13. ADDITIONAL STATE PRIVACY RIGHTS

14. DO WE MAKE UPDATES TO THIS NOTICE?

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

•       Names

•       Phone numbers

•       Email addresses

•       Mailing addresses

•       Billing addresses

Sensitive Information.

We do not process sensitive personal information.

Payment Data.

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and associated security code. All payment data is stored by Shopify. You may find their privacy notice here: https://www.shopify.com/legal/terms-payments-us.

Social Media Login Data.

We may provide you with the option to register using your existing social media account details (e.g., Facebook, Twitter). If you choose to register in this way, we will collect the information described in Section 5, "HOW DO WE HANDLE YOUR SOCIAL LOGINS?"

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as your IP address and browser/device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and general location derived from IP address. This information is primarily used to maintain the security and operation of our Services and for internal analytics.

We also collect information through cookies and similar technologies. See our Cookie Notice at https://aspenkaynaturals.com/pages/cookie-policy for details.

The information we automatically collect includes:

•       Log and Usage Data: service-related, diagnostic, usage, and performance information including IP address, browser type, activity timestamps, pages viewed, and device event information.

•       Device Data: information about your computer, phone, tablet, or other device, including IP address, hardware model, operating system, and system configuration.

•       Approximate Location Data: We collect general location information derived from your IP address (such as country or city). We do NOT use GPS or collect precise geolocation coordinates. You may opt out of location-related features by adjusting your browser or device settings; however, doing so may affect certain aspects of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

•       To facilitate account creation and authentication and otherwise manage user accounts.

•       To evaluate and improve our Services, products, marketing, and your experience.

•       To identify usage trends.

•       To determine the effectiveness of our marketing and promotional campaigns.

•       To comply with legal obligations and respond to legal requests.

•       To prevent fraud and ensure the security of our Services.

•       To fulfill and manage your orders and transactions.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

•       Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

•       Service Providers: We may share your data with third-party vendors, service providers, and other partners who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting). These parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.

•       Data Minimization: We share only the minimum personal data necessary with third parties to accomplish the stated purpose, in accordance with applicable data minimization principles.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We do not use third-party advertising pixels or social media tracking pixels beyond what is disclosed in our Cookie Notice.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://aspenkaynaturals.com/pages/cookie-policy.

You have the right to opt out of non-essential cookies. Please review our Cookie Notice for instructions on how to exercise this right.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information from your social media provider, which may include your name, email address, friends list, and profile picture.

We will use the information we receive only for the purposes described in this privacy notice. We do not control and are not responsible for other uses of your personal information by your third-party social media provider. We recommend reviewing their privacy notices to understand their data practices.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

We apply data minimization principles to retention: we retain only the minimum amount of data necessary for each stated purpose and delete or anonymize information once that purpose has been fulfilled. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (e.g., because information is stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age, or that you are the parent or guardian of a minor and consent to that minor's use of the Services.

In compliance with the Children's Online Privacy Protection Act (COPPA), as amended by the FTC's 2025 rule updates (effective April 22, 2026), we do not knowingly collect personal information from children under 13 years of age without verifiable parental consent. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at info@aspenkaynaturals.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent:

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details in Section 15.

Opting out of marketing and promotional communications:

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in our emails or by contacting us. You will then be removed from the marketing lists. However, we may still communicate with you for service-related or non-marketing purposes.

Account Information:

If you would like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, or comply with legal requirements.

Cookies and similar technologies:

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services. You may also opt out of interest-based advertising. See our Cookie Notice: https://aspenkaynaturals.com/pages/cookie-policy.

If you have questions or comments about your privacy rights, you may email us at info@aspenkaynaturals.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. California residents are granted specific rights regarding their personal information.

California Civil Code Section 1798.83 ("Shine The Light" law) permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes in the immediately preceding calendar year. To make such a request, please contact us using the contact information provided below.

If you are under 18, reside in California, and have a registered account, you have the right to request removal of unwanted data that you publicly post on the Services. Contact us with your email address and a statement that you reside in California.

CCPA Privacy Notice

California residents (as defined under the CCPA) have the following rights with respect to their personal information:

•       Right to request deletion of your personal data

•       Right to be informed about what personal data we collect, use, and share

•       Right to access the specific pieces of personal information we have collected about you

•       Right to correct inaccurate personal information

•       Right to opt out of the sale or sharing of personal information (Note: We do not sell or share personal information)

•       Right to limit use and disclosure of sensitive personal information (Note: We do not process sensitive personal information)

•       Right to non-discrimination for exercising your privacy rights

Categories of personal information collected in the past 12 months:

•       A. Identifiers — such as name, alias, postal address, telephone number, IP address, email address (YES)

•       B. Personal information categories listed in the California Customer Records statute — such as name and contact information (YES)

•       C. Protected classification characteristics — such as gender and date of birth (NO)

•       D. Commercial information — such as purchase history (NO)

•       E. Biometric information (NO)

•       F. Internet or other similar network activity (NO)

•       G. Geolocation data — precise device location via GPS (NO). Note: We collect approximate location derived from IP address only (Category A).

•       H. Audio, electronic, visual, or similar information (NO)

•       I. Professional or employment-related information (NO)

•       J. Education information (NO)

•       K. Inferences drawn from personal information (NO)

•       L. Sensitive personal information (NO)

Retention: Category A and B data is retained as long as the user has an account with us.

Data Minimization:

In accordance with CPPA enforcement guidance effective March 2024, we collect and use only the minimum personal data necessary for each stated purpose. We do not request additional information beyond what is required to process your consumer rights requests.

Verification Process:

Upon receiving your request, we will need to verify your identity. We will only use personal information provided in your request to verify your identity. To the extent possible, we will avoid requesting additional information for verification purposes.

Authorized Agents:

You may designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

Contact for California Requests:

Email: info@aspenkaynaturals.com | Phone: 818-312-7867 | Postal: 21937 US Hwy 19 N., Clearwater, FL 33765

12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. Virginia residents may be granted specific rights regarding their personal information.

Under the Virginia Consumer Data Protection Act (CDPA), Virginia consumers have the following rights:

•       Right to be informed whether or not we are processing your personal data

•       Right to access your personal data

•       Right to correct inaccuracies in your personal data

•       Right to request deletion of your personal data

•       Right to obtain a copy of the personal data you previously shared with us

•       Right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions with significant effects

Aspen Kay Natural, Inc. has not sold any personal data to third parties for business or commercial purposes and will not do so in the future.

Verification and Response:

Upon receiving your request, we will respond without undue delay, and in all cases within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.

Right to Appeal:

If we decline to take action regarding your request, we will inform you of our decision and reasoning. If you wish to appeal our decision, please email us at info@aspenkaynaturals.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Virginia Attorney General to submit a complaint.

To exercise your rights, contact us by email at info@aspenkaynaturals.com or by visiting https://aspenkaynaturals.com/pages/contact-us.

13. ADDITIONAL STATE PRIVACY RIGHTS

As of the date of this privacy notice, comprehensive state data privacy laws have taken effect in numerous additional states. To the extent we process the personal data of residents of the following states and meet the applicable thresholds under each law, we will honor the privacy rights afforded by those laws:

•       Delaware (Delaware Personal Data Privacy Act — effective January 1, 2025)

•       Iowa (Iowa Consumer Data Protection Act — effective January 1, 2025)

•       New Jersey (New Jersey Data Privacy Act — effective January 15, 2025)

•       Nebraska (Nebraska Data Privacy Act — effective January 1, 2025)

•       New Hampshire (New Hampshire Privacy Act — effective January 1, 2025)

•       Montana (Montana Consumer Data Privacy Act — effective October 1, 2024)

•       Oregon (Oregon Consumer Privacy Act — effective July 1, 2024)

•       Texas (Texas Data Privacy and Security Act — effective July 1, 2024)

•       Minnesota (Minnesota Consumer Data Privacy Act — effective July 31, 2025)

•       Maryland (Maryland Online Data Privacy Act — effective October 1, 2025)

Rights under these laws generally include the right to access, correct, delete, and obtain a copy of your personal data, the right to opt out of the sale of personal data or targeted advertising, and (in some states) the right to appeal our decisions regarding your requests.

If you are a resident of any of the above states and wish to exercise your applicable privacy rights, please contact us using the contact information in Section 15. We will respond within the timeframe required by your state's applicable law.

Minnesota-Specific Notice:

The individual responsible for our privacy compliance is our Data Protection Officer, Harmony Keltner, who can be reached at info@aspenkaynaturals.com or 818-312-7867.

Maryland-Specific Notice:

In compliance with the Maryland Online Data Privacy Act, we do not sell sensitive personal data, including precise geolocation data or health data, as those terms are defined under Maryland law.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO):

Harmony Keltner, Data Protection Officer

Aspen Kay Natural, Inc.

21937 US Hwy 19 N.

Clearwater, FL 33765

United States

Email: info@aspenkaynaturals.com

Phone: 818-312-7867

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://aspenkaynaturals.com/pages/contact-us.

We will consider and act upon any request in accordance with applicable data protection laws.